1. Introduction

Welcome to Luna Cosy. These Terms and Conditions outline the rules and regulations for the use of our website, www.lunacosy.com, and our products. By accessing or using our website, you agree to comply with these terms.

2. Agreement to Terms

By accessing or using the Luna Cosy website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please refrain from using our website.

3. Use of Our Website

• You may only use our website for lawful purposes and in accordance with these Terms.
• You agree not to engage in any activities that could harm, disable, or overload our website, or interfere with any other user’s access or enjoyment of the site.

4. Products and Services

• All products displayed on the website are subject to availability and we reserve the right to limit quantities of products sold.
• We make every effort to accurately display the colors, sizes, and details of our products, but cannot guarantee that your device's display will reflect the actual product appearance.
• We reserve the right to modify or discontinue any product without notice.

5. Orders and Payment

• All orders placed on our website are subject to acceptance and availability.
• Prices for products are shown in the local currency and are subject to change without notice.
• You are responsible for providing accurate payment and shipping information during checkout.

6. Shipping and Delivery

• We will ship your order to the address you provide at checkout. Shipping fees and estimated delivery times will be calculated at the time of purchase.
• Luna Cosy is not responsible for delays caused by external shipping carriers or customs clearance processes.

7. Returns and Exchanges

• You may return or exchange products within 14 days of receipt, provided that the item is in its original condition, unworn, and with the original tags.
• Please contact us at support@lunacosy.com for instructions on how to return or exchange your purchase.

8. Intellectual Property

All content on the website, including logos, designs, text, graphics, images, and software, is the property of Luna Cosy or its affiliates and is protected by copyright and intellectual property laws. You may not use any content without express written consent from us.

9. Limitation of Liability

Luna Cosy will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your City/Region].

11. Changes to These Terms

Luna Cosy reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Revised" date.

Privacy Policy for Luna Cosy

1. Introduction

Luna Cosy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.

2. Information We Collect

• Personal Information: When you create an account or make a purchase, we collect personal information such as your name, email address, shipping address, and payment information.
• Cookies: We use cookies to improve your browsing experience on our website. Cookies are small text files that are stored on your device.

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders and promotions
• To improve our website and customer experience
• To comply with legal obligations

4. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• To process payments through third-party payment processors
• To fulfill orders through third-party shipping companies
• To comply with legal obligations, such as responding to a subpoena or court order.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. All transactions are processed through a secure payment gateway.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of receiving promotional emails by following the unsubscribe link in our communications
• Request a copy of the personal information we have about you

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

Luna Cosy reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Revised" date.